What is loyalty?

2018-10-15T16:35:30+04:00

A loyal customer will choose to use your business even if your competitor comes in and tries to win them away from you through aggressive marketing or extreme discounts. A loyal customer will always think of you as their preferred option. Loyalty is when they stand by you through thick and thin, when the customer will potentially exert the extra effort to use your business even when courted by others.